Manage Admin Users

Modified on Tue, 12 Dec 2023 at 02:27 PM

By default, when a user creates an account, they will be set as a Standard or Normal user. This means they will not have access to the backend of the website unless their user permission are updated to be an Admin or Super Admin user. 

Adding an Admin Account

  1. Admin accounts are basically customer accounts that have been promoted to have special access. If the account you want to use as a new admin has not already been created, do so first. This can be done by registering an account through the front end exactly as a customer would, or by creating the account through the admin console at Contacts > Create Contact.

  2. Once the account is created, look it up in the admin console under Contacts > Manage Contacts. Click the Name to edit the contact.
  3. At the bottom of the Edit Contact page, within the Tools section, click either the Set Admin or Set Super Admin button to promote the customer to an admin account. Super admins have access to do everything in the admin site. Regular admin accounts are restricted from changing certain Settings and from promoting/demoting other admin users.
  4. By default when a new admin account is created, it will not  set "Can View Credit Card Numbers" to TRUE. 


Removing an Admin Account

To demote an administrative account to a regular customer account, look up the account in the admin console under Contacts, Manage Contacts, then click the Set Standard User button.

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